Technical Support
Get unstuck fast, with a direct line to the core team.
Book a focused working session for installation issues, upgrades, configuration, or performance problems. You get hands-on help and a written summary — not a forum thread and a maybe.
A focused, scheduled session with an expert to resolve a specific installation, upgrade, or configuration issue.
A focused session
Dedicated time aimed squarely at resolving your specific issue, scheduled around you.
Install & upgrade help
Move past tricky installation, configuration, or upgrade problems quickly.
Performance & config
Diagnose slowdowns and misconfigurations together with someone who knows the codebase.
A written summary
You leave the session with documented findings and clear next steps.
What's included
- A scheduled, focused working session with an expert
- Hands-on help with your specific issue
- A written summary of findings and recommended next steps
- Clear guidance on anything that needs follow-up
- Custom feature development — see Custom Development
- Ongoing retainer support — contact us to arrange
From start to done in three steps
- 1
Book
Pay for your session securely with Stripe.
- 2
Schedule
We email you to agree a time and gather details about your issue.
- 3
Resolve
We work through it together and leave you with a written summary.
Book a support session
Pay below with embedded Stripe checkout. We email you afterwards to schedule and your invoice is generated automatically.
A single session, charged once. Excludes VAT where applicable.
Payments are processed securely by Stripe. Invoices are generated automatically.
Our commitment
If your issue turns out to be beyond a single session, we will tell you honestly and point you to the right next step.
Frequently asked questions
Ready when you are
Complete your purchase in minutes, or reach out if you have questions first.